State Farm® Insurance Agent Craig Martin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Diane Smith
June 21, 2026
5
out of
5
rating by Diane Smith
"I needed insurance face for a Friday trailer purchase. Michelle had it done quick and easy. Thank you Michelle for making my new horse trailer a hooked up to truck and on its way home!
."
We responded:
"Thanks so much for the amazing review, Diane! We really appreciate your support here in Winter Garden . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Mark Patterson
June 19, 2026
5
out of
5
rating by Mark Patterson
"Walked in needed a couple of things done on my Car Policy.Alice at the front desk, handled everything in a matter of minutes. She is super Professional and highly effective and efficient."
M. Mercedes
June 15, 2026
5
out of
5
rating by M. Mercedes
"Bill Parkes from State Farm has done an amazing job. He has made the process of getting insurance extremely comfortable for me and my family. I highly recommend him."
We responded:
"M., thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Lynda G
June 12, 2026
5
out of
5
rating by Lynda G
"Spoke with Denise she was very helpful informative and love her personality. Veryone should ask for her she’s great 😊"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Craig Martin’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Winter Garden ."
Jose Gonzalez
June 10, 2026
5
out of
5
rating by Jose Gonzalez
"Great agent"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Craig Martin’s Team. "
Sam Posman
June 10, 2026
5
out of
5
rating by Sam Posman
"Working with Denise at Craig Martin/ State Farm Insurance, on both my auto and home insurance has been a pleasure. She has been very thorough in explaining the depth of both policies and is always prompt at following up.
I've experienced major savings on the premiums for both home and auto.
Sam Posman
Clermont, FL"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Craig Martin’s Team. "
Wil Moore
June 8, 2026
5
out of
5
rating by Wil Moore
"Kelsey was great and very helpful."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Craig Martin’s Team. "
Zachary Nicholas
June 8, 2026
5
out of
5
rating by Zachary Nicholas
"Today I had the pleasure of working with Michelle McLendon at Craig Martin's State Farm Insurance agency.
I contacted Michelle to update my current policies. She was extremely helpful and listened to all of my questions & concerns. Michelle is a devoted employee that takes pride in her work.
It was a pleasure working with her and look forward to working with her in the future.
Thank you Michelle!"
We responded:
"Hey Zach, thanks so much for the confidence you’ve placed in us! It’s pleasure working with you! Best, Craig"
Marvin Terry
June 5, 2026
5
out of
5
rating by Marvin Terry
"Alice was exceptional!
Very professional, courteous and helpful! A real asset to your company.!
Thank you Alice!"
We responded:
"Marvin, I am thrilled to hear that Jessica provided you with professional, thorough, and courteous service! Your kind words about her exceptional assistance mean a lot to us. We're grateful to have Jessica as part of our team and look forward to assisting you with your insurance needs in the future! - Craig Martin - State Farm Insurance Agent, Winter Garden, FL"
Carol Formato
June 5, 2026
5
out of
5
rating by Carol Formato
"Kelsey was great! She was pleasant to work with and highly professional."
We responded:
"Thank you for your kind review of State Farm Agent Craig Martin’s Team. We appreciate it!"
hector earl
June 3, 2026
5
out of
5
rating by hector earl
"Called this place by mistake actually and got a hold of Kelsey who answered the phone who then offered me a quote. So why not, I called her back later in the day and she was able to give me a reasonable quote on my work truck and trailer along with my camper as well."
We responded:
"We are grateful for your 5-star review, hector! Thanks for taking a moment to share your positive rating of State Farm Agent Craig Martin’s Team here in Winter Garden . "
Gary Jones
June 1, 2026
5
out of
5
rating by Gary Jones
"Top notch service help with renewal information on auto, home and umbrella policies. Michelle is very kind and responds immediately with information. She answered all my questions and will be renewing all three policies."
We responded:
"Thank you, Gary, for your fantastic feedback! I'm glad to know that Michelle provided you with prompt and helpful service for your policy renewals. It's great to hear that all your questions were answered, and we're grateful for your continued business with us for your insurance policies. If you have any further questions, feel free to reach out anytime. We're here to help!"
Myriam Ortega
May 31, 2026
5
out of
5
rating by Myriam Ortega
"David me ayudo con el seguro de mi apartamento. Se tomo el tiempo de explicarme todas las cosas para que yo entenderá bien lo que tengo en ese seguro. Si hablas español pregunta por David exelente"
We responded:
"We appreciate your review, Myriam. We are so happy that you had such a wonderful experience with State Farm Agent Craig Martin’s Team here in Winter Garden ! "
Hannah Drum
May 30, 2026
5
out of
5
rating by Hannah Drum
"We were in a time crunch , and Bill was incredibly helpful throughout the entire process. He was knowledgeable, professional, and able to assist us right on the spot. He took the time to answer all the questions we had and we truly appreciate his excellent customer service!!"
We responded:
"Thank you so much for the 5-stars, Hannah! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Jerry Mask
May 29, 2026
5
out of
5
rating by Jerry Mask
"Olympia was very helpful. She took care of my situation in a professional manner."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Go Team Go
May 29, 2026
5
out of
5
rating by Go Team Go
"Great service. Great price. Thanks, Denise for all your help."
We responded:
"Thank you for taking the time to leave such a great review, Go. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Angela Nixon
May 29, 2026
5
out of
5
rating by Angela Nixon
"Great service! Fast! Thankful for this team!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Winter Garden to know that you had such a wonderful experience with us here on State Farm Agent Craig Martin’s Team."
Hayden Crocker
May 29, 2026
5
out of
5
rating by Hayden Crocker
"Denise is the best!"
We responded:
"Thank you for the positive review, Hayden! We appreciate you!"
Cody Justin
May 29, 2026
5
out of
5
rating by Cody Justin
"Michelle went above and beyond to help me and I appreciate her services. She deserves the biggest raise in the office."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Craig Martin’s Team! We deeply appreciate your kind words here in Winter Garden . "
Dorothy Ginn
May 29, 2026
5
out of
5
rating by Dorothy Ginn
"Kelsey was amazing. First she was able to give me a great quote saving me lots of money. Also she went way above just giving a quote and helped me solve a big problem with my drivers license. I am so grateful to her for all her help."
We responded:
"Thank you so much for the 5-stars, Dorothy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Yocum Family
May 28, 2026
5
out of
5
rating by Yocum Family
"Needed some local coverage & Kelsey helped us with everything we needed. She was informative, quick, efficient & intentional with all that she did. Highly recommend Kelsey to anyone who needs an agent with that personal touch!"
We responded:
"Thank you so much for the 5-star rating, Yocum! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Luciano Vieira
May 26, 2026
5
out of
5
rating by Luciano Vieira
"Agente maravilhosa e resolveu meu problema
Rapidamente."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Craig Martin’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Lilly Lam
May 23, 2026
5
out of
5
rating by Lilly Lam
"I needed some major help with a financial account that I have with State Farm. Olympia from Craig Martin's office jumped right in and provided some very helpful insight and helped me start the process of correcting my account. She was non-judgemental and provided realistic expectations. Olympia was always quick to respond to any questions or concerns I had during this process, and I am super thankful for her assistance."
We responded:
"Thank you for your wonderful feedback, Lilly! I'm so happy to hear that Jess has been such a great support for you and your husband. Our team is dedicated to providing the best service, and it's fantastic to know Jess has been your go-to person. We appreciate your loyalty over the years. Let us know if there's anything else we can assist you with!"
Giancarlo
May 20, 2026
5
out of
5
rating by Giancarlo
"Great experience every time"
We responded:
"Giancarlo, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Sharon Brandt
May 18, 2026
1
out of
5
rating by Sharon Brandt
"Despite MULTIPLE REQUEST we still have no explanation of the policy. Craig continues to reply with standard copy and paste responses he uses for all upset customer - "we care, we are sorry you are frustrated, we strive to do the best" yet THEY STILL HAVEN'T RESPONDED ANY SUBSTANCE OUR REQUEST SINCE APRIL 26!!!!!!!!!!!!!!!!!!!!!!!!! I will be reporting to DOI since I'm not getting anywhere with their "local neighborhood insurance company" RUN from Craig Martin's State Farm. They only care about sales and not customers."