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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Rivera

April 17, 2026

5  out of  5
rating by Richard Rivera
"⭐⭐⭐⭐⭐ Kelsey was absolutely fantastic! I recently worked with Kelsey at the Craig Martin State Farm office in Winter Garden, and she went above and beyond for me. She took the time to thoroughly review my car insurance and homeowners insurance policies, found better coverage options, and managed to save me a significant amount on both premiums. Her knowledge, patience, and attention to detail made the whole process smooth and stress-free. I truly appreciate how she looked out for my best interests and helped me lower my costs without sacrificing protection. If you’re in the Winter Garden or Horizon West area and looking for an insurance agent who actually cares and delivers results, I highly recommend reaching out to Kelsey at Craig Martin’s State Farm agency. She’s a true professional and a huge asset to their team. Thank you, Kelsey—you saved me so much money!"
We responded:
"Thank you for taking the time to leave such a great review, Richard. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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MEP P

April 17, 2026

5  out of  5
rating by MEP P
"Alice listened, was polite, professional and expedited correcting the issue of my car insurance. She is a great example of customer service."
We responded:
"I'm glad to hear that Anna was able to explain the billing policies clearly for you! She truly is a valuable contact for setting up policies. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Debby Jolly

April 17, 2026

5  out of  5
rating by Debby Jolly
"They are so helpful and take the time to explain everything in detail. Highly recommend talking to Denise."
We responded:
"Debby, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Craig Martin’s Team is just a call or email away!"
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ROSA LARAQUE

April 16, 2026

5  out of  5
rating by ROSA LARAQUE
"Spoke with Kelsey James the best Agent I have ever spoken to knew her job information was prepared for any questions I asked her. I gave her a 10 in my heart"
We responded:
"Thank you so much for the 5-star rating, ROSA! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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martin adamcevski

April 16, 2026

5  out of  5
rating by martin adamcevski
"Kelsey was very kind and helpful, her service is outstanding! I highly recommend talking to her about your insurance!"
We responded:
"Thank you for your kind review of State Farm Agent Craig Martin’s Team. We appreciate it!"
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Rhonda Steinel

April 15, 2026

5  out of  5
rating by Rhonda Steinel
"Worked with several people at the State Farm office in Hamlin recently the past few wks and today Denise came through with helping me get my acct with the safe driving app set up and finally working- she went the extra mile with a smile- THANK YOU for your help!"
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Stephen Ford

April 14, 2026

5  out of  5
rating by Stephen Ford
"Kelsey did a great job for me! Thanks"
We responded:
"Stephen, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Craig Martin’s Team—we are always here to help!"
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Tyler Becknell

April 14, 2026

5  out of  5
rating by Tyler Becknell
"Working with Denise at Craig Martin - State Farm Insurance was seamless. Denise broke things down and explained several options we could go with and explained the benefits to each option. Thank you Denise for all of your help, my wife and I truly appreciate it!"
We responded:
"Thanks so much for the fantastic rating, Tyler! We are so glad you had a positive experience with us here on State Farm Agent Craig Martin’s Team. If there is anything we can do for you in the future, just give us a shout! "
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bucky5x5

April 13, 2026

5  out of  5
rating by bucky5x5
"Olympia is extremely knowledgeable about all insurance matters. It was a great learning experience for me. The time was well spent"
We responded:
"Thank you for sharing your experience! I'm happy to know that Marc's expertise made your time with us valuable and informative. If you need assistance, feel free to reach out. We're here to help!"
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Aiden Otero

April 9, 2026

5  out of  5
rating by Aiden Otero
"Kelsey made my experience wonderful, she was knowledgeable and answered all my inquiries, and walked me through the entire setup for the Steer Clear and Safe & Save programs. Thanks Kelsey!"
We responded:
"Thank you for the fantastic review, Aiden! We are always here to help with your insurance needs here in Winter Garden . "
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Steven Law

April 7, 2026

5  out of  5
rating by Steven Law
"We had made application online the next morning. Kelsey gave me a phone call and ask for the opportunity to get my car insurance for me. I told her I wanted the same coverage I have now she looked into it within 20 minutes. I had given her all my information she had given me a quote that I was extremely happy with $600 less a year than what I am currently paying but the company I’ve been with for 30 years. She was professional and understanding, I am not IT comfortable and so she walked me through everything. what an amazing person thank you Kelsey and State Farm insurance."
We responded:
"Thank you for your kind review of State Farm Agent Craig Martin’s Team. We appreciate it!"
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Eugene Melnichenko

April 3, 2026

5  out of  5
rating by Eugene Melnichenko
"Kelsey made the whole auto insurance process quick and easy. She found me a great rate and handled everything without a ton of paperwork. Really appreciate how smooth she made it—highly recommend!"
We responded:
"We appreciate your review, Eugene. We are so happy that you had such a wonderful experience with State Farm Agent Craig Martin’s Team here in Winter Garden ! "
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Edward M

March 26, 2026

5  out of  5
rating by Edward M
"I had an outstanding experience working with Dawn Nickel at the Craig Martin State Farm office. During a recent claim, Dawn went above and beyond by personally getting involved to help me navigate and expedite the process. She took the initiative to connect me directly with the appropriate claims representative and even stayed on the calls to ensure everything was handled smoothly, on more than one occasion. That level of hands-on support and follow-through is rare and made a real difference. It’s clear she genuinely cares about her clients and takes ownership of making sure they’re taken care of. Highly recommend this office and especially Dawn if you’re looking for responsive, personalized service."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Wallet Orlando

March 17, 2026

5  out of  5
rating by Wallet Orlando
"Kelsey, she do it best service for me. Corrected my request and help me take a good coverage for my new car."
We responded:
"Wallet, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Craig Martin’s Team here in our Winter Garden office. "
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victor lystrom

March 16, 2026

5  out of  5
rating by victor lystrom
"Kelsey was a pleasure to work with. She was very helpful in explaining the differences between Florida and Minnesota"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Charmaine Green

March 10, 2026

5  out of  5
rating by Charmaine Green
"Thank you Alice for your care and support assisting me today. Your level of knowledge, efficiency and professionalism helped effectively address my concern today. State Farm hired right when they added you to the team. Appreciate you so much!"
We responded:
"Thank you so much for the 5-star rating, Charmaine! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Patricia Deitering

March 6, 2026

5  out of  5
rating by Patricia Deitering
"Kelsey was awesome to work with and got us a better rate for our auto and home insurance. She was very knowledgeable and made it a great experience."
We responded:
"Wow, thank you for the 5-star review, Patricia! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Trish Johnson

March 6, 2026

5  out of  5
rating by Trish Johnson
"Kelsey was such a great help. I now have full coverage auto and renters insurance for less than I was paying with another company with just the very basic auto insurance. Call Kelsey! Amazing!"
We responded:
"Thank you for taking the time to leave such a great review, Trish. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Stikna Photography

March 6, 2026

5  out of  5
rating by Stikna Photography
"Craig and his office were amazing. Every time I speak to Craig, or Dawn, I get nervous. Then they make everything so much easier than I anticipated. My only regret is not switching to Craig's office sooner."
We responded:
"Stikna, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Craig Martin’s Team is just a call or email away!"
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Maria I Rodriguez

March 5, 2026

5  out of  5
rating by Maria I Rodriguez
"Olympia was very helpful and explained the life insurance policy in details. I highly recommend."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Craig Martin’s Team! We deeply appreciate your kind words here in Winter Garden . "
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Regina Rivera

February 28, 2026

5  out of  5
rating by Regina Rivera
"Denise was a pleasure to work with. She made the process of purchasing home and auto insurance easy and was always available to answer any questions I had."
We responded:
"Thank you for taking the time to leave such a great review, Regina. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Craig Berry

February 27, 2026

5  out of  5
rating by Craig Berry
"Always an excellent client experience when dealing with everyone at Craig Martin’s agency, in particular interacting with Alice. She is well versed in State Farm’s products, very accommodating in running various policy scenarios, and has a very client focused attitude and approach. I suggest giving Craig Martin’s agency an opportunity to quote your insurance needs."
We responded:
"Thank you, Craig, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Ile, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Renee Williams

February 26, 2026

5  out of  5
rating by Renee Williams
"Mrs. Kelsey James was my agent who convinced me to purchase vehicle insurance with State Farm. I was impressed with her professionalism, product knowledge, commitment, and personality. She answered all my concerns and even helped me download the State Farm App over the phone. Craig Martin, Brooker, you hired a 'Super Star!' Renee Williams, Tavares, FL"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Lauren Niehaus

February 25, 2026

5  out of  5
rating by Lauren Niehaus
"Michelle w/Craig Martin (State Farm) is a true asset!! She was able to answer my questions, make me feel heard. Michelle also made me feel like I was talking to a good friend. I thought about switching insurance companies, but with Michelle, Craig & the team…I’m staying"
We responded:
"Lauren, it was a pleasure speaking with you. I'm glad we could help discover a great insurance plan to fit your needs. We are so thankful to have you apart of our State Farm family and please reach out to us at any time if you ever need anything!"
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Pooranchand Pritipal

February 25, 2026

5  out of  5
rating by Pooranchand Pritipal
"Olympia of Craig Martin State Farm Agency was very knowledgeable and extremely helpful. I highly recommend her if you are looking for an insurance agent."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Craig Martin’s Team. "