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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steve Snellen

Steve Snellen

June 28, 2025

5  out of  5
rating by Steve Snellen
"I needed assistance in updating one of my auto policies for a new vehicle. Alice at Craig Martin State Farm was both courteous and knowledgeable regarding the policy changes I requested. Thank you Alice!"
We responded:
"Thank you for your review, Steve! I'm happy to hear that Alice was able to assist you with your policy update. We appreciate your trust in our team. Let us know if there's anything else we can do for you!"
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Billie Barnette

June 28, 2025

5  out of  5
rating by Billie Barnette
"Alice was very helpful today. She explained everything and was very pleasant to deal with. Thank you very much."
We responded:
"Thank you, Billie! I'm happy to hear that Alice was able to assist you effectively and make your experience a positive one. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jessica Correa

June 27, 2025

5  out of  5
rating by Jessica Correa
"Talking to Craig Martin State Farm office is always a pleasant experience. They are very transparent and helpful. Highly recommend."
We responded:
"Thank you for your review, Jessica! I'm happy to hear that you find our office transparent and helpful. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Nancy Barber

June 25, 2025

5  out of  5
rating by Nancy Barber
"All good. Jessica was helpful and knowledgeable."
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Aaron Patacer

June 25, 2025

5  out of  5
rating by Aaron Patacer
"Jessica at Craig Martin State Farm was knowledgeable and super helpful!!"
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Kaylie Mickle

June 24, 2025

5  out of  5
rating by Kaylie Mickle
"Ethan was the best! He was able to get us a lower rate by switching over to State Farm!!"
We responded:
"Thank you, Kaylie! I'm happy to hear that Ethan was able to assist you with a better rate by switching to State Farm. Our team is dedicated to providing excellent service and ensuring our customers get the best possible options. If you have any more questions or need further assistance, feel free to reach out!"
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Judith Blimline

June 24, 2025

5  out of  5
rating by Judith Blimline
"Having dealt with major losses due to Hurricane Helene we finally found ourselves in the position to purchase a second car. I called the office and was extremely fortunate to reach Alice. She was able to provide me with helpful information that made our car search easier since insurance cost was a concern. Alice was friendly and knowledgeable. She was very prompt in getting us all the information we needed and adding our new car to our existing policy."
We responded:
"Thank you for your review, Judith! I'm happy to hear that Alice was able to assist you with your insurance needs during such an important time. It's great to know she provided the information you needed promptly and with care. If you have any more questions or need further assistance, feel free to reach out anytime."
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Jamie Turner

June 23, 2025

5  out of  5
rating by Jamie Turner
"Alice was very nice and professional!"
We responded:
"Thank you, Jamie! I'm happy to hear that Alice provided you with such a nice and professional experience. Our team is dedicated to delivering excellent service. If there's anything else we can assist you with, feel free to reach out!"
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garry Cesar

June 20, 2025

5  out of  5
rating by garry Cesar
"I was with one of the biggest car insurance company in the country, and I have been royal to them over past 20 years. But they don’t have no mercy for my family, we have been over charged. But now we are switching over to State Farm. State Farm save us a lot of money. Thank you to Graig Martin and Bill Parkes from State Farm.I hope State Farm will be there for my family, when we will need them, and keep our car insurance low and affordable for the next 20 plus years. Thank you!"
We responded:
"Thank you, Garry, for sharing your experience! I'm happy to hear that we were able to help you save money on your insurance. We’re committed to providing affordable and reliable service for you and your family for many years to come. If you have any questions or need assistance, feel free to reach out anytime!"
Profile photo of O O

O O

June 19, 2025

5  out of  5
rating by O O
"Ty Alice Great customer care"
We responded:
"Thank you! I'm happy to hear that Alice provided you with great customer care. Our team is dedicated to delivering excellent service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Maite Martin

June 18, 2025

5  out of  5
rating by Maite Martin
"Marc was great at explaining all the insurance questions and financial benefits. He is very knowledgeable and provided good information."
We responded:
"Thank you for your review, Maite! I'm happy to hear that Marc was able to provide clear explanations and valuable information. Our team is dedicated to ensuring you have all the details you need. If you have any more questions or need assistance, feel free to reach out anytime!"
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Angela Torres

June 17, 2025

5  out of  5
rating by Angela Torres
"Anna at Craig Martin State Farm call d me back and addressed my concern . She provided an excellent and effortless call!"
We responded:
"Angela, I'm so happy to hear about your positive experience with our team! Her ability to explain everything clearly and provide additional helpful information is truly commendable. We're grateful for your feedback and are here to assist you with any other insurance needs. Thank you for choosing us!"
Profile photo of Vicki Fowlkes

Vicki Fowlkes

June 15, 2025

5  out of  5
rating by Vicki Fowlkes
"Thank you to Alice for all her help with my insurance problems. She is very understanding, helpful and patient and the firm is very lucky to have her. She gets an "atta girl" in my book."
We responded:
"Thank you, Vicki, for your wonderful feedback! I'm delighted to hear that Alice was able to assist you with your insurance needs. We truly appreciate having her on our team. If you ever need anything else, feel free to reach out!"
Profile photo of KarenS Carter

KarenS Carter

June 10, 2025

5  out of  5
rating by KarenS Carter
"Jessica gave clarity & direction on necessary steps on our policies moving to Florida. Very pleasant to speak with and looking forward to working with her and this office."
We responded:
"Thank you for your review, Karen! I'm happy to hear that Jessica was able to provide clarity and direction for your policy transition to Florida. We're excited to continue working with you and ensure your experience with our office remains positive. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Dee Hill

Dee Hill

June 9, 2025

5  out of  5
rating by Dee Hill
"Thank you for speedily assisting me today. I was in a bind and you came through for me.👍🏾"
We responded:
"Thank you, Dee! I'm happy we could assist you quickly when you needed it. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
Profile photo of Lisandro Valle

Lisandro Valle

June 9, 2025

5  out of  5
rating by Lisandro Valle
"Kervin was a true professional and patient as we navigated the renewal of our HOI and Auto Insurance. He ensured that we had the best policies that work for our needs. Thank you for all your help."
We responded:
"Thank you, Lisandro! I'm happy to hear that Kervin provided professional and patient assistance with your insurance renewals. We always aim to offer the best policies tailored to your needs. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Kevin McAuliffe

Kevin McAuliffe

June 9, 2025

5  out of  5
rating by Kevin McAuliffe
"Alice was super helpful, very polite, and incredibly professional - her follow through was impeccable and I appreciate the hard work to ensure my coverage was best for me and my family!"
We responded:
"Hi, Kevin! I'm happy Alice was helpful and stayed on top of things to make sure your coverage met your needs. Taking care of families and making insurance easier to understand is what we’re here for. Thank you for your feedback and shoutout!"
Profile photo of Sammi Stimson

Sammi Stimson

June 6, 2025

5  out of  5
rating by Sammi Stimson
"Alice was very professional and personable. It was a pleasure working with her."
We responded:
"Thank you for your review, Sammi! I'm happy to hear that Alice provided you with such a professional and personable experience. We aim to make every interaction a pleasure. Let us know if there's anything else we can assist you with!"
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Dr Sarah Layton

June 6, 2025

5  out of  5
rating by Dr Sarah Layton
"Jessica at Craig Martin State Farm was great, as always."
We responded:
"Thank you, Dr. Sarah Layton! I'm happy to hear that Jessica consistently provides great service. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Josh Stanton

Josh Stanton

June 5, 2025

5  out of  5
rating by Josh Stanton
"Alice went above and beyond to assist us with all our needs! Her follow up to confirm the rates showed her great customer service skills. Thank you Alice!!"
We responded:
"Thank you for your review, Josh! I'm delighted to hear that Alice provided exceptional service and ensured everything was taken care of for you. Her dedication to following up and confirming details truly reflects our commitment to customer satisfaction. We appreciate your feedback and look forward to assisting you with any future needs!"
Profile photo of George Z

George Z

June 5, 2025

5  out of  5
rating by George Z
"I recently switched to State Farm through the Craig Martin agency. I worked with Kervin Alvarado. He was very helpful and was very quick with his replies and communication. I am very happy with my choice and would highly recommend them."
We responded:
"Thank you for your review, George! I'm glad to hear that Kervin provided you with such helpful and prompt service. It's wonderful to know you're satisfied with your decision to switch to us. If you ever need anything else, feel free to reach out!"
Profile photo of Joshua Knight

Joshua Knight

June 4, 2025

5  out of  5
rating by Joshua Knight
"Always there for me! Great product great service"
We responded:
"Thank you, Joshua! I'm happy to know you appreciate our service and products. Your support means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of Ben Markham

Ben Markham

June 4, 2025

5  out of  5
rating by Ben Markham
"Jessica was incredibly helpful. She was patient with me and answered all of my questions thoroughly. She really helped me get my insurance coverage to the place I wanted."
We responded:
"Thank you for placing your confidence and trust in us Ben and so glad we could be of service!"
Profile photo of Kylie Rowell

Kylie Rowell

May 30, 2025

5  out of  5
rating by Kylie Rowell
"Ethan was amazing. He took his time to explain everything in terms of coverage, pricing and discounts and was beyond helpful in getting me to understand what coverage I would be getting!!"
We responded:
"Thank you, Kylie! I'm happy to hear that Ethan was able to provide such helpful and clear explanations about your coverage options. Our team is dedicated to ensuring you feel confident in your insurance choices. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Tamara Schubert

Tamara Schubert

May 28, 2025

5  out of  5
rating by Tamara Schubert
"Great service. Enjoyed working with Jess! State Farm is a great company to work with!"
We responded:
"Thank you, Tamara, for your wonderful feedback! I'm glad you enjoyed working with Jess. We appreciate your kind words about State Farm and are here to assist with any future needs or questions you may have."