
State Farm® Insurance Agent Craig Martin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Yolanda Salinas
April 24, 2025
"Jessica at Craig Martin as a great help!"
"Thank you, Yolanda! I'm happy to know that Jessica was able to assist you effectively. We appreciate your feedback and are here for any future insurance needs or questions you might have. "
Timothy Taylor
April 18, 2025
"Denise was / is awesome!"
"Thank you, Timothy! I’m glad to hear that Denise provided great service. We’re grateful to have her as part of our team. If you have any questions or need further assistance, feel free to reach out."
Thiago Cruz
April 18, 2025
"I'm having a very bad experience with this branch. Initially an incorrect quote was provided to me for my home/car insurance and later the agent found this error and asked If I wanted to move forward. I said no as this way beyond on what I had, but the money had been withdrew from my account on 12March. After multiple contacts I was informed the refund check was sent to my current lender on 07April and since then it was not received, and I was requested to wait until 21April. At this point I needed to make several calls, and Craig Martin is never available for an appointment and never sent a response to my e-mail/calls. I just need to receive my money back to my Escrow account, but this experience is definitely being a nightmare."
"Thank you for sharing your concerns. We’re truly sorry to hear about your experience and understand how frustrating this situation has been for you. While there were some complications in the initial quoting process, our team did reach out to explain the discrepancy and offered you the choice to move forward. When you chose not to, we initiated the refund process promptly. As noted, the refund was issued to your lender on April 7th, and we understand the delay in it reaching your escrow account has added to your frustration. Additionally, we did offer the option of sending the refund directly to you upon receipt of a letter from your mortgage company, Our goal has always been to resolve this matter efficiently and transparently. We’re committed to improving your experience and getting this resolved as quickly as possible. Please feel free to contact our office again, and we’ll do our best to ensure a timely follow-up."
Al Andre
April 14, 2025
"Michelle was very helpful and nice. She sent me the documents that I asked for. The Craig Martin office doesn’t let down. Thank you. —I just noticed that this is my second review and my previous one got overwritten. Both got 5 stars though so who cares. Idk why google doesn’t just let me write another review using their link lol."
"I'm glad to hear Ana was able to assist you so effectively, Al! It's wonderful that she provided you with the options you needed and even more ways to save. If you need further assistance, feel free to reach out to our office. We're here to help!"
Abhi Vyas
April 11, 2025
"Michelle at Craig Martin Insurance was very helpful in helping us find areas of cost savings and was very thorough in her explanations and provided great client service!"
"Thank you, Abhi, for sharing your experience! I'm glad to hear that Michelle was able to assist you with cost savings and provide thorough explanations. Her dedication to great service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office!"
Randolph Gamble
April 10, 2025
"I spoke Jessica today about my current policy coverage. She was polite, professional, and informative. Thanks for great service!"
"Thank you, Randolph, for sharing your experience! I'm happy to hear that Jessica was able to assist you with your policy coverage in such a professional and informative manner. We appreciate your feedback and are here to help with any future questions or needs you may have."
Robin Tubbs
April 3, 2025
"Ethan was super helpful, answered all my questions thoroughly and my the process of changing my insurance very easy! Highly recommend him!"
"Hey, Robin! We're glad to hear Ethan was able to make the process smooth and answer everything clearly for you. Making insurance easier to understand and manage is what we aim for. Thank you for the recommendation!"
Audrey Swee
April 2, 2025
"This branch has been so easy to work with. We were in a time pinch, and Ethan was able to make sure we had what we needed pretty much as fast as possible. He was pleasant, funny, and knowledgeable. Exceeded expectations. Thank you, State Farm!"
"Thank you, Audrey, for sharing your experience! I'm glad to hear that Ethan was able to assist you promptly and with a touch of humor. It's wonderful to know that we exceeded your expectations. If you ever need further assistance, don't hesitate to reach out. We're here to help!"
Shawn Anderson
April 1, 2025
"Ana provided courteous and efficient service. It was a pleasure to work with her."
"Thank you, Shawn, for sharing your experience! I'm happy to hear that Ana provided you with courteous and efficient service. It's wonderful to know that working with her was a pleasure. If you have any questions or need assistance in the future, feel free to reach out to our office."
Ally
March 31, 2025
"Wanted to switch insurance carriers and Bill was very helpful in the process. Great communication and explained everything to me in a way I could understand. Thanks!"
"Thank you, Ally! I'm happy to hear that Bill was able to assist you effectively during your switch to our insurance services. Clear communication is something we strive for, and it's great to know Bill made everything understandable for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
dspinman
March 28, 2025
"Jessica was extremely helpful, answered all my questions and provided excellent customer service!"
"Thank you for sharing your experience! I'm happy to hear that Jessica was able to assist you effectively and provide excellent service. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Valorie Provenzano
March 26, 2025
"Jessica is always so helpful! Thank you!!"
"Thank you, Valorie! I'm happy to hear that Jessica has been so helpful to you. We truly appreciate your feedback and are here for any of your insurance needs. Feel free to reach out anytime!"
Ron Tamayo
March 25, 2025
"Great service as always with the Craig Martin agency and this time with Ethan. Very polite, attentive and professional. Highly recommend them."
"Thank you, Ron, for your kind words! I'm happy to know that Ethan provided you with polite and professional service. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out anytime!"
Gene Bailey
March 21, 2025
"Very knowledgeable and helpful. It was a vey stress free process."
"Thank you, Gene, for your kind words! I'm glad to know that you found the process stress-free and helpful. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Michael Sinkunas
March 18, 2025
"Thank you for Jessica she had all concerns taken care of and new options if I want discounts and She told me about life insurance, I’m thinking maybe I should get some. She is a blessing for the us seniors!"
"Thank you, Michael, for sharing your experience! I'm glad to hear that Jessica was able to address all your concerns and provide you with new options for discounts. It's wonderful to know she made a positive impact, especially for seniors. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Alan
March 13, 2025
"Marc was great and professional during our discussion of my current policies and their coverage limits. Also identified things to consider and ways to better protect myself."
"Thank you, Alan, for your wonderful feedback! I'm happy to hear that Marc provided you with professional service and valuable insights during your discussion. It's great to know that he helped identify ways to enhance your protection. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Dennis Hunsinger
March 13, 2025
"Jessica was a pleasure working with and made getting a new policy painless"
"Thank you, Dennis, for sharing your experience! I'm happy to know that Jessica made the process of getting a new policy so smooth for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Joe Flick
March 13, 2025
"I spoke with Jessica and she provided me with a fast quote for my home and car insurance that saved me SIGNIFICANT money off my current projected renewals. I'm so thankful for Jessica and the rest of Craig Martin's team. They're awesome!"
"Thank you, Joe, for your appreciation of the savings Bill was able to offer you on your home and car insurance. We're pleased that he provided you with a quick quote and that you're satisfied with the results. Our Craig Martin State Farm team looks forward to continuing to assist you with your insurance needs."
Jeremy McVicker
March 13, 2025
"Always a great experience dealing with Craig and his team. They are always looking to save me money on insurance. Thanks again."
"Jeremy, thank you for your wonderful feedback! I'm glad to know that you consistently have a great experience with our team. We're committed to helping you save on your insurance. If you have any questions or need further assistance, feel free to reach out anytime."
Eve Lumsden
March 13, 2025
"Craig and his team have made it simple and understandable for me to put a protection plan for my family into place. They listened, explained, and genuinely cared about my wants and needs. Thanks Craig Martin State Farm team for helping me sleep better at night knowing my family is protected!"
"Thank you for your wonderful feedback, Eve! I'm happy to know that our team was able to make the process simple and clear for you. It's great to hear that you feel more at ease with your family's protection plan in place. If you ever have more questions or need further assistance, feel free to reach out. We're here for you!"
Marilou Stones
March 13, 2025
"Craig and his team are fabulous and soo attentive to me and my family's needs!! Thank you"
"Marilou, thanks for your wonderful feedback! I'm so happy to know that our team has been attentive to you and your family's needs. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Donald Unterbrink
March 8, 2025
"Jessica Mooney with Craig Martin Insurance is a very knowledgeable & personable agent. Jessica, was very responsive to emailed questions and did an outstanding job of changing over our auto insurance coverage to State Farm and working with the underwriters to get all the discounts available included in our policy. The significant premium cost drop in auto insurance combined with the bundle savings on our home insurance coverage premium made it an easy decision to switch to State Farm."
"Thank you, Donald, for sharing your experience! I'm happy to know that Jessica provided knowledgeable and personable service while assisting with your insurance needs. It's great to hear that the transition to State Farm resulted in significant savings for you. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
Jim Davis
March 6, 2025
"Such great service! Especially from Michelle!"
"Thank you, Jim, for your wonderful feedback! I'm glad you experienced excellent service, especially from Michelle. She's an important part of our team, and your recognition is appreciated. If you have any further questions or need assistance, don't hesitate to contact our office. We're always here to help!"
Louis Achillea
March 6, 2025
"Bill made finding car insurance pleasant. He found discounts without me asking and made a process that’s usually a hassle, an enjoyable experience. 5/5"
"Thank you, Louis, for your fantastic feedback! I'm delighted to hear that Bill made your car insurance experience enjoyable and found discounts for you. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Rick Hancock
March 4, 2025
"Purchased a new car and traded in one of our vehicles. The process to make the insurance changes was simple and Ana was extremely helpful making sure I had the right coverage. It was a great experience!"
"Thank you, Rick, for sharing your experience! I'm glad to know that the process of updating your insurance was smooth and that Ana was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"